Dr. Juri Stern
“Personal Data” means data with which natural persons may be identified. The data is collected on our website or by other means (writing an email to the support).
The personal data that we may ask you to include can be your name, employer, job title, department, private and / or professional postal address, e-mail address, telephone number and fax number. In order to purchase products or participate in other activities on the Website, you need to provide us with personal information. Some of the data we ask you to provide is mandatory, others may be sent to us voluntarily. If you do not provide us with all the mandatory information, you will not be able to place an order.
Access to and updating your personal data
You can update your personal data in case of changes directly on our website. Please send us an email or fill in the registration with the new data. If you need any information on which of your personal data was saved by us, please contact us.
Use of the collected, personal data
soft Xpansion can save, process and transfer it to related companies or third parties to carry out the following services:
- Process an order, including the processing of the online payment, to inform you on the order status
- Create invoices
- Deliver the ordered products
- Provide technical support
- Inform you on updates, upgrades, special offers and further products, services, market research
- Provide you with the most relevant content and to improve the usability of the Website
- Comply with legal requirements
- Enforce the terms of this agreement, including investigating potential violations; or
- For all other lawful purposes
Some data, e.g. the sort of the used services and the amount of daily users, can be used by soft Xpansion for statistical purposes, marketing or other lawful purposes. This data will be collected in aggregated, static form without that individual persons can be identified. We are sending some specific data to our development partner, soft Xpansion Ukraine Ltd., Kosmonavtov Av. 30a 21021 Vinnitsa Ukraine, to fix bugs or to develop individual features.
Protection of the collected data
soft Xpansion has taken measures in accordance with the industrial standard to protect the collected data on our website. We are using a firewall and a SSL certificate from Comodo inter alia, to protect specific personal data. Nonetheless, no one can guarantee that your personal data is protected at any time and completely. You also bear responsibility to treat your personal data confidential and to protect it against unauthorized access. Soft Xpansion may retain your personal data for as long as you use this website or products, and to the extent permitted or required by applicable law. Even if we delete your personal information, it may still be stored on backup media or other systems.
You receive free information at any time on your personal data stored by us. This includes origin, recipient and purpose of the data collection. In addition, soft Xpansion grants you the right to demand the correction, blocking or deletion of the data. Not affected is data, which needs to be stored on basis of a law or which is necessary for business processing. In order that personal data can be disabled at any time, data is saved on a blacklist for control purposes. If data is not recorded by a legal archiving obligation, we delete your data at your request. If the archiving obligation takes effect, we will block your data. If, in your opinion, soft Xpansion has not recorded and processed your data according to rules, please send a detailed complaint letter by post to
Soft Xpansion GmbH & Co. KG
or email to firstname.lastname@example.org
We will then take all necessary steps to review the points of your complaint and, if necessary, correct them.
Right to complain to a supervisory authority (Article 77 GDPR)
You have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the GDPR violates. The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.
You are free to submit personal information to soft Xpansion. However, if not all necessary data is transmitted, it is possible that certain actions can not be performed (billing without address, for example, the purchase of software without a name). If you choose to subscribe to newsletters to stay up-to-date on special offers, new program versions, product releases, marketing or other information, your registration email will be stored on our server with all information included. We use this information to send you the above messages. You can unsubscribe from the newsletter at any time and without much effort by clicking on “unsubscribe” below. If you register with controversial statements (you are subscribing to the newsletter, but only want to receive product information), soft Xpansion will endeavor to fulfill your wishes.
Google Remarketing or “Similar Audiences” function
You can find additional information on Google remarketing and the Google data protection declaration at http://www.google.com/privacy/ads/.
Google AdWords Conversion Tracking
We use the Google AdWords online advertising program and Conversion Tracking as part of Google AdWords. Google Conversion Tracking is an analysis service offered by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).If you click on advertising switched on by Google, a Conversion Tracking cookie is deposited on your computer. These cookies have restricted validity, do not contain personal data and therefore are not used for identifying individuals.
If you visit certain pages on our website and the cookie has not yet expired, Google and we can detect that you have clicked on the advert and been forwarded to this page. Every Google AdWords customer has a different cookie. Hence there is no possibility of cookies being traced back via the websites of AdWords customers.
The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers that are critical for conversion tracking. In this way the customers learn the total number of users that have clicked on the advert and have been forwarded to a page provided with a Conversion Tracking tag. However, they do not receive any information that can be used for personally identifying users.
If you do not wish to participate in tracking, you can retract your consent for this usage by preventing the installation of cookies via a corresponding setting in your browser software (disabling option). You will then be excluded from the Conversion Tracking statistics. You can find additional information and the Google data protection declaration at: http://www.google.com/policies/privacy/.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Used operating system
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
A merge of this data with other data sources will not be done.
The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and the optimization of his website – for this purpose, the server log files must be recorded.
Our sites may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Published: June 2018