Automation of the Administrative Services Center of Soft Xpansion Ukraine: how to transfer municipal services to digital format – Soft Xpansion Ukraine
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Automation of the Administrative Services Center of Soft Xpansion Ukraine: how to transfer municipal services to digital format

 

Today, the functioning of the Administrative Services Center is impossible without the use of modern software and automation of data processing processes. It is important that the proposed solutions meet the real needs of the time and take into account the particularities of the territorial communities, by optimizing the work processes of the Administrative Services Center

The modern solution of the Administrative Services Center of the company Soft Xpansion Ukraine provides a complete cycle of processing applications of citizens for administrative services and covers the automation of processes: filling in templates, creating a description of documents, defining the terms of their processing, etc. The Administrative Services Center solution is supplied both as part of the electronic document management system SX-Government and as an independent module that covers all major processes and functions of the Administrative Services Center.

Advantages of the Administrative Services Center solution of Soft Xpansion Ukraine

The management and employees of the Administrative Services Center receive:

  • Intelligent interface and rapid adaptation of operators to work in the system
  • Powerful search engine and simple reporting tools
  • Ability to integrate the system with registries of territorial communities and state registers
  • Reliable storage and protection of information in accordance with modern information security standards in Ukraine
  • Flexible customization and adaptation of the system to your own requirements

The local community receives:

  • Powerful information resource about the work of the Administrative Services Center and the administrative services provided, transparency of the order and terms of their receipt
  • Modern online services, which, due to integration with the user’s account of a resident, allow remote filing of applications and documents with the function of tracking the status of their processing, online appointment for officials and many other functions
  • Reduced time for visiting the Administrative Services Center and receiving services

Local authorities receive:

  • Improvement of communication with the community, strengthening of trust on the part of the inhabitants, development of a comfortable city thanks to information technologies available to everyone